Returns & Exchanges

At N V L T Y, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Ship Your Items

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized collection point.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.